Customer service

Need help with your order? Check out the FAQ's below or, if your question is not aswered, fill out the customer service form (please add your ordernumber to your customer service request so we are able to help you as soon as possible).

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Frequently asked questions


Do you ship internationally?

Yes! Your shippingcosts will be calculated at check-out. Note that you might have to pay import taxes in the country you are shipping to. WISH TO BE WILD is not responsible for any extra costs, so beware.

How 'local' are your ingredients?

Our ingredients are as local as possible, but we do prioritise quality over locality. Doing so we can guarantee an overall low to even positive impact on the environment while maintaining quality and supporting other stakeholders that might not live around the corner.

How long can I keep your products?

Our products contain no preservatives at all so there are a few things to keep in mind. Make sure to store your oils in a cool, dry place and not in direct sunlight. Try to avoid touching the pipet to keep the bottle and lid clean. After opening your oil will be the most potent for 6 months, but can keep for up to 2 years.

Can I refill my bottle?

If you live near our studio, we'd be delighted offer you a refill opportunity. For people living further away, refills are not possible at the moment but we hope to be able to offer this soon!